Your field staff may be engaged in activities like
- Attending customer complaints/service calls,
- Delivery/pick up of goods,
- Sales & Marketing,
- Door to door survey
- Payment collection and order booking.
How about getting progress reports instantly of the above activities from your field teams?
Using MWM app, your staff will be able to submit reports using user friendly forms from the field locations easily. They will also be able to attach Photos, client signature and documents with the report.
Improvement in the field teams performance. Since field staff movement & visit reports are under watch by Management in real time, their unproductive time is bound to reduce and improvement in performance is guaranteed.
Faster resolution of service issues/complaints. Field staff can seek instant advice from your experts on any issues faced by them by sending photos and details and resolve the issues faster.
Revenue boost. Sales & Marketing teams will no longer be missing lead followups, collection of payments due to tasks/targets assigned through MWM system by you . This will increase better conversion of leads into sales and avoid delays in realization of payments.